Global News and Digital
Insights for the Food and Grocery Industry

Consumer Trends

Spending on ethical products in the UK reaches £122B as government grows sustainability efforts

Ethical consumerism in the food and drink industry is on the verge of growing in the UK. Spending on ethical products has reached £122B, according to the Co-op’s 2021 Ethical Consumerism Report. Another study by Deloitte detailed that 34% of consumers are choosing brands that have environmentally sustainable practices from the past year to March 2021. Consumers seem to be the driving force behind increased ethical consumerism, and the government is expanding it through these measures: Gaining Accreditation: The Welsh government now encourages suppliers to gain accreditation certificates to ensure quality. Retailers are also making efforts to comply with the rules. Sustainability Cluster: The government has formulated nine sustainability clusters and is using the triple helix approach (combining government, industry and academia) to address the industry’s problems. To read more, visit TheGrocer 

Consumers faced product shortages from different categories due to disrupted global supply chains

YouGov, a research firm, released its latest data report showing the extent of product shortages faced by consumers because of the pandemic-imposed global supply chain woes. The research included data across 17 various markets and highlighted the ones with respective percentages from which consumers are most probably unable to find and purchase products. From the following industries, customers found it hard to discover their favourite brands/products: groceries (22%), technology gadgets (19%), fashion (14%), furniture (14%), domestic appliances and cars (14% for both). Only 29% of consumers reported that they did not face any shortage of products or brands they wanted to purchase. The US (49%), Australia (43%), and the UK (37%) had the highest percentage of grocery and retail product shortages. Indonesia (40%) and India (39%) faced the scarcity of technology items the most. When it comes to health and fitness, the Mexican and Chinese consumers most likely faced the same percentage of medicine shortages (22%.) To read more, visit YouGov

Weekly Snapshot of Top Trends in the Grocery Industry

This is the weekly snapshot of top trends from the Grocery industry in the past week (11th March-17th March). AI & Robotics: Kroger has partnered with Irish tech firm Everseen to resolve issues and help identify shoplifters with cameras. Store of the Future: The Fresh Market is diving deeper to enhance the gourmet experience through its e-commerce platforms using shoppable content. Online Grocery: Walmart has partnered with Spotify, a Swedish audio streaming and media platform, to offer free access to the Premium music app for six months. Consumer Trends: JD.com has teamed up with Procter & Gamble China, a giant consumer goods retailer, to launch an assistance programme for visually-impaired consumers.  Digital Supply Chain: Two ultra-fast delivery startups, Fridge No More and Buyk, have announced to dissolve their businesses and laid off all of their employees.

The Fresh Market crowned as the best grocer after getting maximum votes from consumers

The 10 Best Readers’ Choice Awards recently released its latest list of best grocers in the USA. The Fresh Market is ranked as the ‘number one American supermarket’ for the second year consecutively. Consumers voted for and ranked the best grocery supermarkets based on value, in-store plus online experience and product selection. Along with consumers, a committee of 10 experienced specialists and contributors selected their favourite supermarket in America. Hy-vee cemented the second position in the list for the second time in a row, and Aldi was ranked third.  The Fresh Market is expanding its partnership with Firework to stream shoppable video content regularly and is transforming its digital stores. To read more, visit ProgressiveGrocer

US eateries welcome global cuisine as consumers become experimental with ethnic dishes

Communities are divided by boundaries, but food remains the connecting bridge between them. US restaurants embark on a journey to embrace global flavours and offer a menu full of variety from across the borders. This trend is prevalent as consumers explore distinctive tastes while dining out. They are also drawn to having different versions of rice, noodles, meat and appetizers. According to Datassential findings, a research firm, when consumers eat at home, they experiment with their main meal dishes like rice, noodles etc. But at a restaurant, they prefer to choose appetizers and side dishes from different countries. Datassential took five cuisines into account to study consumer behaviour. Asian cuisine is the most preferred one among them. About 40% of the consumers said they tried Asian cuisine more, apart from Mexican, Italian and Chinese. However, African cuisine remains the most untapped flavour and restaurant operators should consider including it. To read more, visit SmartBrief

The Japanese Consumers’ Co-operative Union (JCCU) to donate emergency donations to Ukrainian children

The Japanese Consumers’ Co-operative Union (JCCU) has launched emergency donations to Ukrainian children amidst wars by collaborating with team members of co-op stores. The partners will donate and drop the basic necessities using home-delivery services. The donation program will rescue Ukrainian children, deliver clean water by trucks to conflict-hit areas, and supply health, food, sanitation, and education essentials. To read more, visit RetailAsia

JD.com partners with P&G China to launch a digital shopping assistant for consumers

JD.com has teamed up with Procter & Gamble China, a giant consumer goods retailer, to launch an assistance program for visually-impaired consumers. This spectacular program includes easier accessibility to navigate the site, consultation and door-to-door pickup logistics service with home delivery. Moreover, a chat/video assistant will help them choose the required products easily.  JD will work with P&G to effectively track barrier-free parcels through improved supply chain operations. The partners will soon roll out an after-sales strategy for a seamless experience for visually impaired shoppers. To read more, visit RetailAsia 

What lessons to learn from the Chinese social commerce platforms

Social commerce firms Little Red Book, Douyin, Bilibili have created their e-commerce platforms. Retailers from all around the globe need to take notes and learn: 1, Douyin, a social commerce platform having 600M users, attracts younger customers. The platform doesn’t let any outside links, drives traffic from its parent firm’s apps and has attracted international brands. 2, Bilibili, a Chinese video platform, has linked its consumers to numerous other brands on its app. Bilibili also lets partner firms showcase video ads and campaign hashtags, promotional materials and even links to the external e-commerce platform. 3, Similarly, Little Red Book partners with other brands to sell directly via its e-commerce livestreaming. Its unique feature attracts consumers to visit Little Red Book for product reviews that grow its sales. The only drawback of this model is that brands need to invest consistently to see results. Additionally, the platform doesn’t attract organic traffic. To read more, visit SmartBrief 

Lidl has launched three retail outlets in Estonia for the first time

Lidl, a German supermarket chain, has opened three retail outlets in Estonia. The supermarket chain has now covered all the Baltic States after the recent launch. Lidl has a store in the capital city Tallinn and three other Estonian cities. The newly-launched stores received an overwhelming response from shoppers. Schwarz Group, the owner of the chain, injected 80M euros into the launch and will have above 1,000 new job openings in the country with a population of 1.2 million consumers. Aldi, Lidl’s active competitor, is yet to launch a store in the country. To read more, visit RetailDetail

Uny Supermarket opens a giant store in Hong Kong

Uny Supermarket chain has rolled out a new 34,000 Sq-ft store featuring gourmet brands from Japan and South Korea in Hong Kong. After Uny Lok Fy and Uny Yuen Long, this is the third store of the Japanese supermarket in Hong Kong. The retail outlet carries fresh ingredients and about 1000 products from Japan with a Wine & Sake corner. Uny Tseung Kwan O additionally features a dry-aged beef service counter, letting shoppers choose their favourite cuts of beef. The brand will offer lifestyle goods and grocery brands from Japan and Korea. To read more, visit InsideRetailAsia 

Blue Bottle Coffee chain rolls out its first café in Shanghai, China

Blue Bottle Coffee, a coffee chain from California, has launched its first-ever cafe in Shanghai, China. The outlet, located in an ancient facility, received an overwhelming response from around 300 consumers on its launch day. The warm welcome by consumers depicts that although Chinese youth loves to have their ancient hot teas, they are also ready to embrace chilled and brewed coffee drinks. As per Nikkie Asia, Blue Bottle Coffee has won many hearts in Asia and is expanding further to capture more consumers in Hong Kong, Japan and South Korea. Last year, there were 6913 coffee shops opened in Shanghai – more than in Tokyo, London and various other urban cities. To read more, visit InsideRetail 

Spending on ethical products in the UK reaches £122B as government grows sustainability efforts

Ethical consumerism in the food and drink industry is on the verge of growing in the UK. Spending on ethical products has reached £122B, according to the Co-op’s 2021 Ethical Consumerism Report. Another study by Deloitte detailed that 34% of consumers are choosing brands that have environmentally sustainable practices from the past year to March 2021. Consumers seem to be the driving force behind increased ethical consumerism, and the government is expanding it through these measures: Gaining Accreditation: The Welsh government now encourages suppliers to gain accreditation certificates to ensure quality. Retailers are also making efforts to comply with the rules. Sustainability Cluster: The government has formulated nine sustainability clusters and is using the triple helix approach (combining government, industry and academia) to address the industry’s problems. To read more, visit TheGrocer 

Consumers faced product shortages from different categories due to disrupted global supply chains

YouGov, a research firm, released its latest data report showing the extent of product shortages faced by consumers because of the pandemic-imposed global supply chain woes. The research included data across 17 various markets and highlighted the ones with respective percentages from which consumers are most probably unable to find and purchase products. From the following industries, customers found it hard to discover their favourite brands/products: groceries (22%), technology gadgets (19%), fashion (14%), furniture (14%), domestic appliances and cars (14% for both). Only 29% of consumers reported that they did not face any shortage of products or brands they wanted to purchase. The US (49%), Australia (43%), and the UK (37%) had the highest percentage of grocery and retail product shortages. Indonesia (40%) and India (39%) faced the scarcity of technology items the most. When it comes to health and fitness, the Mexican and Chinese consumers most likely faced the same percentage of medicine shortages (22%.) To read more, visit YouGov

Weekly Snapshot of Top Trends in the Grocery Industry

This is the weekly snapshot of top trends from the Grocery industry in the past week (11th March-17th March). AI & Robotics: Kroger has partnered with Irish tech firm Everseen to resolve issues and help identify shoplifters with cameras. Store of the Future: The Fresh Market is diving deeper to enhance the gourmet experience through its e-commerce platforms using shoppable content. Online Grocery: Walmart has partnered with Spotify, a Swedish audio streaming and media platform, to offer free access to the Premium music app for six months. Consumer Trends: JD.com has teamed up with Procter & Gamble China, a giant consumer goods retailer, to launch an assistance programme for visually-impaired consumers.  Digital Supply Chain: Two ultra-fast delivery startups, Fridge No More and Buyk, have announced to dissolve their businesses and laid off all of their employees.

The Fresh Market crowned as the best grocer after getting maximum votes from consumers

The 10 Best Readers’ Choice Awards recently released its latest list of best grocers in the USA. The Fresh Market is ranked as the ‘number one American supermarket’ for the second year consecutively. Consumers voted for and ranked the best grocery supermarkets based on value, in-store plus online experience and product selection. Along with consumers, a committee of 10 experienced specialists and contributors selected their favourite supermarket in America. Hy-vee cemented the second position in the list for the second time in a row, and Aldi was ranked third.  The Fresh Market is expanding its partnership with Firework to stream shoppable video content regularly and is transforming its digital stores. To read more, visit ProgressiveGrocer

US eateries welcome global cuisine as consumers become experimental with ethnic dishes

Communities are divided by boundaries, but food remains the connecting bridge between them. US restaurants embark on a journey to embrace global flavours and offer a menu full of variety from across the borders. This trend is prevalent as consumers explore distinctive tastes while dining out. They are also drawn to having different versions of rice, noodles, meat and appetizers. According to Datassential findings, a research firm, when consumers eat at home, they experiment with their main meal dishes like rice, noodles etc. But at a restaurant, they prefer to choose appetizers and side dishes from different countries. Datassential took five cuisines into account to study consumer behaviour. Asian cuisine is the most preferred one among them. About 40% of the consumers said they tried Asian cuisine more, apart from Mexican, Italian and Chinese. However, African cuisine remains the most untapped flavour and restaurant operators should consider including it. To read more, visit SmartBrief

The Japanese Consumers’ Co-operative Union (JCCU) to donate emergency donations to Ukrainian children

The Japanese Consumers’ Co-operative Union (JCCU) has launched emergency donations to Ukrainian children amidst wars by collaborating with team members of co-op stores. The partners will donate and drop the basic necessities using home-delivery services. The donation program will rescue Ukrainian children, deliver clean water by trucks to conflict-hit areas, and supply health, food, sanitation, and education essentials. To read more, visit RetailAsia

JD.com partners with P&G China to launch a digital shopping assistant for consumers

JD.com has teamed up with Procter & Gamble China, a giant consumer goods retailer, to launch an assistance program for visually-impaired consumers. This spectacular program includes easier accessibility to navigate the site, consultation and door-to-door pickup logistics service with home delivery. Moreover, a chat/video assistant will help them choose the required products easily.  JD will work with P&G to effectively track barrier-free parcels through improved supply chain operations. The partners will soon roll out an after-sales strategy for a seamless experience for visually impaired shoppers. To read more, visit RetailAsia 

What lessons to learn from the Chinese social commerce platforms

Social commerce firms Little Red Book, Douyin, Bilibili have created their e-commerce platforms. Retailers from all around the globe need to take notes and learn: 1, Douyin, a social commerce platform having 600M users, attracts younger customers. The platform doesn’t let any outside links, drives traffic from its parent firm’s apps and has attracted international brands. 2, Bilibili, a Chinese video platform, has linked its consumers to numerous other brands on its app. Bilibili also lets partner firms showcase video ads and campaign hashtags, promotional materials and even links to the external e-commerce platform. 3, Similarly, Little Red Book partners with other brands to sell directly via its e-commerce livestreaming. Its unique feature attracts consumers to visit Little Red Book for product reviews that grow its sales. The only drawback of this model is that brands need to invest consistently to see results. Additionally, the platform doesn’t attract organic traffic. To read more, visit SmartBrief 

Lidl has launched three retail outlets in Estonia for the first time

Lidl, a German supermarket chain, has opened three retail outlets in Estonia. The supermarket chain has now covered all the Baltic States after the recent launch. Lidl has a store in the capital city Tallinn and three other Estonian cities. The newly-launched stores received an overwhelming response from shoppers. Schwarz Group, the owner of the chain, injected 80M euros into the launch and will have above 1,000 new job openings in the country with a population of 1.2 million consumers. Aldi, Lidl’s active competitor, is yet to launch a store in the country. To read more, visit RetailDetail

Uny Supermarket opens a giant store in Hong Kong

Uny Supermarket chain has rolled out a new 34,000 Sq-ft store featuring gourmet brands from Japan and South Korea in Hong Kong. After Uny Lok Fy and Uny Yuen Long, this is the third store of the Japanese supermarket in Hong Kong. The retail outlet carries fresh ingredients and about 1000 products from Japan with a Wine & Sake corner. Uny Tseung Kwan O additionally features a dry-aged beef service counter, letting shoppers choose their favourite cuts of beef. The brand will offer lifestyle goods and grocery brands from Japan and Korea. To read more, visit InsideRetailAsia 

Blue Bottle Coffee chain rolls out its first café in Shanghai, China

Blue Bottle Coffee, a coffee chain from California, has launched its first-ever cafe in Shanghai, China. The outlet, located in an ancient facility, received an overwhelming response from around 300 consumers on its launch day. The warm welcome by consumers depicts that although Chinese youth loves to have their ancient hot teas, they are also ready to embrace chilled and brewed coffee drinks. As per Nikkie Asia, Blue Bottle Coffee has won many hearts in Asia and is expanding further to capture more consumers in Hong Kong, Japan and South Korea. Last year, there were 6913 coffee shops opened in Shanghai – more than in Tokyo, London and various other urban cities. To read more, visit InsideRetail