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Insights for the Food and Grocery Industry

QSRs are adopting these five technological solutions to digitize their business processes

Fast-food chains are combatting the labour shortage and delayed delivery orders by using the latest tech solutions as per Lightspeed’s 2021 Global State of the Hospitality Industry report. 37% of QSRs stated that technology was a crucial ingredient to their success recipe. Around 50% of the U.S. quick-service restaurants plan to deploy AI and tech in the upcoming 2-3 years. Various QSRs from the restaurant industry are deploying Artificial Intelligence, Drone Delivery, Autonomous Vehicles, Robot Delivery and GPS technology to expedite delivery and augment delivery operations. Panera, El Pollo Loco and Hooters, UberEats and Pizza Huts are amongst the restaurant chains to implement them.

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