As supply chain challenges persist in 2023, grocers must prioritise stability and competitive advantage. Gartner reveals that 61% of organisations view technology as a competitive edge, emphasising investments in enterprise data and generative AI tools for procurement and supply chain functions. AI offers actionable insights, informed decision-making, end-to-end visibility, and reduced manual labour, enhancing overall supply chain resilience. McKinsey estimates generative AI’s potential impact at $2.6 trillion to $4.4 trillion annually across various use cases. Grocers should embrace AI, assess industry best practises, involve cross-disciplinary teams, and educate employees to ensure successful adoption. Those who implement AI for supplier discovery and intelligence are positioned for future success, while those who lag risk falling behind.

Read more from Forbes