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Insights for the Food and Grocery Industry

Deliveroo partners with Salesforce to build a new digital process

Deliveroo has teamed up with SalesForce, a cloud-based software firm, to build and automate a new digital process ahead of its expansion to the UK. The 30-minutes delivery firm is innovating and expanding its digital processes to fulfil orders swiftly and increase customer satisfaction. The latest automation will allow Deliveroo to onboard a new restaurant in less than 24 hours in its market ecosystem. The smart processes join departments within Deliveroo to track the orders. The system is built on Sales Cloud, Tableau CRM, High-Velocity Sales and Marketing Cloud to connect various departments.

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