Restaurants battled with various hurdles, including supply chain disruptions and labour shortage, in 2021 and recuperated quickly. Here is how the restaurant industry evolved this year: 1, According to the National Restaurant Association, 91% of restaurant owners had to pay more for food this year. They had to search for innovative efficiencies due to rising operating costs. 2, Dine-in and weekday lunch revenue started bouncing back, and 54% of diners preferred direct online orders, with a 50% decline in the third-party online order volume. 3, Restaurants have heavily invested in technology and partnered with firms offering connected, seamless systems. 4, Many third-party platforms have charged restaurants unfairly. Thus businesses have started using automated emails and loyalty programs to retain customers. 5, Online ordering became the only and crucial way to garner revenues.

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