Meng Chee, Walmart’s CPO, got candid with the Think with Google team to discuss the launch of Walmart’s Super App. The grocer is planning to launch a lifestyle app that will offer an integrated omnichannel experience to shoppers. Apart from grocery services, Walmart will eventually add health and wellness, financial and auto care services. Meng Chee discussed three crucial requirements for developing apps: 1, A suitable organizational structure and clear accountability. 2, A framework that employees consistently use and that aligns with how they work in the organization. 3, A collective, integrated approach to brainstorming and solving customer problems.
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