The pandemic made upending changes to the retail world and taught few lessons that are here to stay. Think with Google stated that consumer trends saw a drastic shift. Businesses should readily respond to changes with real-time insights tracking. All the events were conducted virtually and people became comfortable joining them from their bedroom. So, creativity should be a part of such events in the future. Firms need to find ways to build strong, connected teams as the hybrid work model is the new norm. Brands also need to offer a user-friendly, relevant e-commerce platform as more people shop online now.
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