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Five ingredients of the “secret success sauce” from Sam’s Club CEO Kath Mclay

Kath Mclay, CEO of Walmart-owned $64 billion retailer Sam’s Club, has been doing a lot to make the retailer successful. Mclay shared five strategies to grow the retailer’s membership and those include: Competitive pricing with superior product quality and a flexible omnichannel shopping experience, Using the members’ data to predict consumer trends and value proposition, Balancing human resources and automation, Negotiation with suppliers to save costs and lastly, Automation, AI and machine learning to innovate the retailer.

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