Amazon is all about the latest tech solutions to increase customer engagement and personalisation in its physical outlets. The tech giant recently deployed Store Analytics, a tool that would help its suppliers gauge customer interests and preferences in products they supply to Amazon Go and Amazon Fresh. Amazon will gather the “aggregated and anonymised insights” from its Dash Cart systems and Just Walkout tech to track how shoppers connect with products and which products they leave and which they don’t add to their carts. These analytics and set of consumer data will guide suppliers about their future promotions and product strategies and link ads with consumer data to tailor them.