Artificial Intelligence (AI) is revolutionising food safety in the food service industry. AI’s predictive modelling can forecast potential foodborne illness outbreaks by analysing various data sources. It enables real-time food quality control by detecting abnormalities in packaging and products before they reach consumers. Automated food processing systems equipped with sensors and cameras can ensure proper manufacturing and hygiene standards are met. AI also facilitates traceability in the supply chain, tracking food products from farm to table, enhancing transparency and accountability. AI’s role in improving food safety lies in enhancing communication, boosting transparency, simplifying processes, and reducing redundancies. However, challenges include ensuring reliable AI models and addressing concerns about costs and job displacement. Despite these obstacles, AI’s potential benefits, such as preventing outbreaks, reducing waste, and enhancing sustainability, make it a valuable tool in advancing food safety throughout the food industry.